Politica di spedizione

Shipping Zone and Fees

We have several warehouses located in US, CA, DE, FR, UK and China. Normally, your order will be shipped from the warehouse closest to your vicinity. However, in the event that the nearest warehouse is out of stock, we may arrange for your package to be directly shipped from China to ensure timely fulfillment of your order.
Shipped From Processing Time Shipping Time Shipping Fee
US, EU, UK, CA, AU warehouses 1 Business day 3-5 Business days Charged according to the weight
China warehouse 10-18 Business days Charged according to the weight
*Delivery Time= Processing Time + Shipping Time

Taxes and Duties

The purchase price does NOT include import duties, VAT, and other taxes and fees.

Frequently Asked Questions

Q: Can I change the shipping address of my order?
A: Orders can be edited or canceled only before the shipment via our customer support team service@hipaparts.com.

Q: The logistics track has not been updated after shipment. What should I do?
A: If the logistics track has not been updated after 7 days, please contact us. If within 7 days, please wait patiently.

Q: Why did I only receive half of my order?
A: We might have divided your order into several packages. Perhaps slow trucking causes the speed to be out of sync. Please wait 7 days and contact us for logistic tracking.

Q: I received an email about the shipment being delivered, but nothing arrived. What should I do?
A: It is recommended that first you call the local post office to confirm and check the surrounding environment again for parcels. Please contact us, we would love to help you.