FAQS

To search for a replacement part, simply enter the part number, equipment model, or a description of the part into the search bar on our homepage. You can also use our advanced search filters for a more specific search.

If you cannot find what you are looking for in our website catalog, please don’t hesitate to write us at service@hipaparts.com, with your model number and the original equipment manufacturers (OEM) part number. Our helpful customer service representatives will assist you in finding the part you need and advise you on the availability of the part.

Hipaparts sources high-quality aftermarket replacement parts for various brands, including Briggs & Stratton, Stihl, Honda, Husqvarna, Echo, MTD, Craftsman, and potentially others. These parts are not original parts but are intended to function as replacements for the corresponding machine models.

Yes, we have a 60-Day hassle-free Return Policy. If the part you ordered doesn't fit or work as expected, you can refer to our returns and exchange policy or directly contact us by email: service@hipaparts.com

We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. You can find the full list during the checkout process.

Shipping times and costs can vary based on your location, the type of part, and the shipping method you choose. You can get an estimate of shipping costs and delivery times during the checkout process. We offer different shipping options to suit your needs.

By joining our Loyalty Program, you can enjoy a range of exclusive benefits:

1. Reward Points: Earn reward points with every purchase, which can be redeemed for future orders, allowing you to save even more over time.
2. Referral Program:Join or sign in to get your referral link and share with friends to earn rewards for each successful referral. Both of you will get $10 coupon code.

Both Hipaparts and Hipastore are official websites. The difference lies in the fact that Hipaparts is an upgraded website, offering wholesale pricing, dropshipping, and OEM&ODM services to cater to Landscape companies, machine repair stores, and small engine retailers. Additionally, we have extended our offerings to include retail of replacement parts and tools, along with replacement instructions tailored for U.S. home and garden enthusiasts.

On the other hand, Hipaparts extends its reach globally, providing wholesale services to over 40 countries and offering an extensive range of individual parts. With high-quality parts, affordable prices and comprehensive suite of services, Hipa Parts is your ultimate all-in-one destination to revive your machines and have them running like new!

Sample and Retail Collection: If the products belong to the "Sample" or "Retail" collection, shipping is free. (Please note: The "Sample" collection is exclusive to customers in the US.)
Free Shipping Notice: If there's a "Free shipping" notice on the product page, no shipping fee will be charged.
Check SKU: If the SKU (stock-keeping unit) starts with "GA" or "MBA," (for example: GA132) the items need to be shipped from China, and a shipping fee will be applied.

By considering these tips, you can determine whether shipping fees apply to the parts in your cart.

We understand that every project, whether big or small, is important. That's why we offer the flexibility of ordering without any minimum order quantities. Whether you need a single part or a bulk order, we've got you covered with tiered pricing.

10% OFF for 1-5pcs.
20% OFF for 6-20pcs.
30% OFF for 21pcs or more.

Note: These tiered prices apply individually to each product in your order. For instance, if you order 30pcs of product A and 5pcs of product B, you will receive a 30% discount on product A and a 10% discount on product B."

For businesses seeking streamlined operations, our drop shipping support is the solution. We ship directly to your customers, eliminating the need for inventory management and shipping logistics. With features such as image support, no invoices, a 2-year warranty, free 60-day returns, fast shipping and professional solutions, our drop shipping services are tailored to enhance your business's efficiency and cost-effectiveness.

Thank you for your interest in becoming a dealer with us. The process is straightforward: simply create an account on our website, and then you can start ordering. There are no minimum order quantity restrictions, allowing you the flexibility to order as much as you need while benefiting from tiered pricing.